Privacy Policy for ContactMeTag

Last Updated: July 20, 2025

ContactMeTag ("we," "us," or "our") is committed to protecting the privacy and personal information of our users ("you" or "your") in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules), and other relevant regulations. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information in connection with our QR code sticker tag services for vehicle owners in India.

By using our services, including the ContactMeTag portal and QR code sticker tags, you are agree to the practices described in this Privacy Policy.

1. Details We Obtain

We require the following types of user information to provide and improve our services:

• Name: To identify user and personalize user account.
• Mobile Number: For account registration, login, communication purposes, and to facilitate call masking services.
• Email Address: For account-related communications and updates.
• Address: To deliver the QR code sticker tag to designated user location.
• Vehicle Number: To register and validate user vehicle on the ContactMeTag portal.
• Other Vehicle Details: We may fetch additional vehicle-related information (e.g., vehicle make, model, or registration details) from third-party sources, such as government databases or authorized service providers, to ensure accurate service delivery.

We may collect non-personal information, such as anonymized usage data, browser type, device information, or IP address, to improve our services and ensure the functionality of the ContactMeTag portal.

2. Objectives of Obtaining Details

We collect and process your information for the following purposes:

• To register and authenticate users on the ContactMeTag portal.
• To validate vehicle details and provide accurate services.
• To deliver QR code sticker tags to your provided address.
• To facilitate communication between vehicle owners and individuals scanning the QR code through a third-party call masking service, without disclosing your phone number directly to the other party.
• To send account-related notifications, updates.
• To improve our services, troubleshoot issues, and enhance user experience.
• To comply with legal obligations under Indian laws.

3. Operation of QR Code Stickers and Secure Call Services

ContactMeTag QR code stickers enable third parties to contact vehicle owners without revealing either party’s personal phone number. When someone scans the QR code and initiates a call, the communication is securely routed through our platform using a trusted third-party call masking service. To facilitate this process, we temporarily share the mobile numbers of both the vehicle owner and the individual initiating the call with our call masking service provider. This ensures that the actual phone numbers remain hidden from both parties. The third-party service provider is contractually bound to use this information solely for the purpose of call facilitation and is required to handle all data in strict compliance with applicable Indian laws and regulations.

4. Authorized Third-Party Service Integration

We may share your information with trusted third-party service providers to:

• Process payments for QR code sticker tags.
• Deliver QR code sticker tags to your address.
• Procurement of Vehicle Records from Authorized Platforms.
• Host and maintain the ContactMeTag portal.
• Facilitate communication through a third-party call masking service, which requires sharing the mobile numbers of the vehicle owner and the individual scanning the QR code.

These third parties are contractually obligated to protect your information and process it only for the specified purposes, in compliance with applicable laws.

Vehicle details, including registration information, are obtained from authorized third-party sources. We do not guarantee the accuracy, completeness, or security of data provided by these external providers. Any inquiries or concerns regarding the data should be addressed directly to the respective third-party provider.

We may disclose your information as required by law, court order, or government authority, or to protect the rights, property, or safety of our platform or users, in strict accordance with applicable legal obligations.

5. Data Security

ContactMeTag implements robust security practices and procedures, as required under the Sensitive Personal Data or Information (SPDI) Rules, to safeguard user information against unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive data during transmission and storage.
• Access controls to limit data access to authorized personnel only.
• Regular security audits and updates to our systems.

However, no method of data transmission or storage is completely secure. While we strive to protect user information, we cannot guarantee absolute security.

6. Data Retention

ContactMeTag retain user information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Vehicle details and personal information may be retained for the duration of your account's active status and for a reasonable period thereafter to comply with legal obligations or resolve disputes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience on the ContactMeTag portal. User may manage cookie preferences through user browser settings. However, disabling cookies may affect the functionality of our services.

8. Limitation of Liability for Technical Failures

ContactMeTag is not responsible for any technical failures or disruptions in service, including but not limited to issues arising from third-party call masking services, network failures, or other technical malfunctions beyond our reasonable control. We strive to ensure seamless service but cannot guarantee uninterrupted access or connectivity due to the reliance on third-party providers and external factors.

9. Changes to This Privacy Policy

ContactMeTag may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Last Updated" date. We encourage user to review this policy periodically.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Ahemdabad, Gujarat, India.

11. Contact Us

If you have any questions, concerns, or complaints about our services, please contact us:

We will respond queries within the timelines prescribed under the SPDI Rules.

Your use of ContactMeTag’s services signifies that you have read, understood, and accepted the terms outlined in this Privacy Policy.